Contact
Have a question about an order, a peptide, or our COA process? We’re happy to help. Most emails are answered within one business day.
How to reach us
Email — support@peptiva.bio
For order issues, COA requests, lab inquiries, and general support.
Phone — +1 (757) 563-4764
Monday – Friday, 9 AM – 5 PM Eastern.
Mailing Address
Peptiva Bio
Virginia Beach, VA, USA
Hours
Customer support: Monday – Friday, 9 AM – 5 PM ET
Order processing: Monday – Friday
Response time
We respond to support emails within one business day. Lab quote inquiries are answered within two business days.
Bulk or wholesale inquiries
For research labs ordering at volume, email support@peptiva.bio with the subject “Bulk Inquiry” and include your institution and estimated monthly need.